Unavailability of the Payments API for Partners

Incident Report for Salt Edge

Resolved

The incident has been fully resolved.

Incident duration:
From March 26th, 11:28 UTC
Until March 26th, 14:09 in UTC

All services are now operating normally. Our team continues to monitor the platform to ensure stability.

We appreciate your patience and understanding.

A detailed postmortem will be published shortly.

Posted Mar 26, 2026 - 14:14 UTC

Identified

We have identified the cause of the issue affecting Payments API for Partners.

At this time, customers may still experience failed requests.

Our team is implementing mitigation measures to restore full functionality.

We will continue to provide updates as progress is made.

Posted Mar 26, 2026 - 13:42 UTC

Investigating

We are currently investigating an issue affecting Payments API for Partners.

Customers may experience failed requests.

The issue started at approximately 11:28 UTC, March 26th.

Our engineering team is actively investigating the cause and working to restore normal operation as quickly as possible.

Next update will be provided as soon as more information becomes available.

Posted Mar 26, 2026 - 12:09 UTC

This incident affected: Open Banking Gateway (Payments API, Partners API).