Resolved -
The incident has been fully resolved.
Incident duration:
From March 10th, 12:33 in UTC
Until March 10th, 13:00 in UTC
All services are now operating normally. Our team continues to monitor the platform to ensure stability.
We appreciate your patience and understanding.
A detailed postmortem will be published shortly.
Mar 10, 13:29 UTC
Identified -
We have identified the cause of the issue affecting Payments API.
At this time, customers may still experience delay in processing payments.
Our team is implementing mitigation measures to restore full functionality.
We will continue to provide updates as progress is made.
Mar 10, 13:07 UTC
Investigating -
We are currently investigating an issue affecting Payments API.
Customers may experience delays in processing payments.
The issue started at approximately March 10th, 12:33 in UTC.
Our engineering team is actively investigating the cause and working to restore normal operation as quickly as possible.
Next update will be provided as soon as more information becomes available.
Mar 10, 13:04 UTC